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Quick Answers...

When I phone a potential child care program, what should I ask?

At the very minimum:

  • Ask if the child care program is licensed. 
  • Ask about the child care providers' background, education, and training. Do the teachers attend training sessions throughout the year? Are the staff certified to perform first aid and CPR?
  • How much staff turnover occurs during a typical year? 
  • Ask for a copy of the child care program policy handbook. This information will tell you what the program believes is important and how they do business.

After you review the child care program policy handbook, take time to write down additional questions. These questions may center on how the day is scheduled and what activities are planned, how teachers guide and discipline children, and any issues that were not fully explained in the policy handbook. If interested, schedule a visit with the program director.


Sara Gable, Ph.D., Human Development and Family Studies, College of Human Environmental Sciences, University of Missouri-Columbia



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Last update: Tuesday, April 11, 2006




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