Consumer Action Quick Answers

Consumer Complaints

What is the difference between a "Warranty of Merchantability" and a "Warranty of Fitness for a Particular Purpose"?

If I feel I have a consumer complaint, what is the first step I should take?

I have a consumer complaint and want to call the salesperson with whom I dealt when making my purchase. What do I say?

I have a consumer complaint. I spoke to the salesperson and the manager where I made my purchase and I still did not obtain a reasonable solution. What else can I do?

I have had a consumer complaint and want to write a letter. I want to address my letter of complaint to a specific person in the company such as the president. How can I find the person's name?

I want to write a letter regarding a consumer complaint I have. What should I include in the letter?

I have contacted the local office of a company regarding a consumer complaint along with the headquarters. I have not gotten a reasonable solution to my complaint. What else can I do?

How can the Fair Credit Reporting Act help me with a consumer complaint?

What is the Fair Debt Collection Practices Act?

I made a purchase with a credit card. The product has not worked as it was supposed to, and I have not been able to resolve the issue with the store where I purchased it. What else can I do?

When should I consider seeking the advice of an attorney with a consumer complaint?

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Last update: Thursday, April 13, 2006

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