What is "slamming"?
Have you been slammed by a telephone company? The slam
works like this: a telephone service provider informs your
local phone company that you have selected it to replace
your current long-distance carrier. Without seeking
confirmation from you, the switch is made - and wham! -
You may or may not get a call or letter telling you that
your phone service has been switched, so vigilance is your
best defense. Scrutinize your monthly phone bill. Check the
charges. And be sure you recognize the names of all the
phone companies listed.
If you've been slammed, call your local phone company
immediately. Tell them you want to be switched back to your
chosen carrier, and insist any fee be waived or charged to
the company that slammed you. You may have to also call your
chosen long-distance provider, and the company that slammed
you. To foil future slammers, tell your local phone company
that you want to freeze your account so that no company can
alter your account until you call or write to the them
specifically approving the change.
Sandra McKinnon, Family Financial Education Specialist, University of Missouri-Extension
Cynthia E. Crawford, Ph.D., Family Financial Education Specialist, University of Missouri-Extension
Last update: Wednesday, April 19, 2006