MU Extension MU Extension       University of Missouri    ●    Columbia    ●    Kansas City       Rolla     ●    St. Louis - Money Matters - Consumer Action


Quick Answers...Legal


What are the rules telemarketers must follow?

Not all telemarketers use scams or schemes to earn money. But all of them must comply with the Federal Trade Commission's Telemarketing Sales Rule.


  • Telemarketers may only call between 8 AM and 9 PM.


  • They must tell you who they are and that they're selling something - before they make their pitch.


  • They must tell you the odds of winning any prizes and any restrictions on the prize or merchandise.


  • They may not call you back if you ask them not to.

The FTC reminds consumers that anyone with a phone can be a victim of a scamming telemarketer. So when you're on the phone, be on the ball. If you have doubts about an offer, check it out and get it in writing.

To get on the "no call" list, see the Missouri Attorney General's website.


See the Federal Trade Commission website for more information on the Telemarketing Sales Rule.

Written by:
Sandra McKinnon, Family Financial Education Specialist, University of Missouri-Extension
Cynthia E. Crawford, Ph.D., Family Financial Education Specialist, University of Missouri-Extension




Can't Find Your Question Here? Try Searching Our Quick Answer Knowledge Base

Last update: Wednesday, April 19, 2006




University of Missouri logo links to

Site Administrator: 
Copyright  ADA  Equal Opportunity

MissouriFamilies is produced by the College of Human Environmental Sciences,
Extension Division, University of Missouri-Columbia