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MissouriFamilies.org - Money Matters - Consumer Action

 

Quick Answers...Legal


 

What are the rules telemarketers must follow?


Not all telemarketers use scams or schemes to earn money. But all of them must comply with the Federal Trade Commission's Telemarketing Sales Rule.

 

  • Telemarketers may only call between 8 AM and 9 PM.

 

  • They must tell you who they are and that they're selling something - before they make their pitch.

 

  • They must tell you the odds of winning any prizes and any restrictions on the prize or merchandise.

 

  • They may not call you back if you ask them not to.
     

The FTC reminds consumers that anyone with a phone can be a victim of a scamming telemarketer. So when you're on the phone, be on the ball. If you have doubts about an offer, check it out and get it in writing.
 

To get on the "no call" list, see the Missouri Attorney General's website.


 

See the Federal Trade Commission website for more information on the Telemarketing Sales Rule.



Written by:
Sandra McKinnon, Family Financial Education Specialist, University of Missouri-Extension
Cynthia E. Crawford, Ph.D., Family Financial Education Specialist, University of Missouri-Extension

 

 

 

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Last update: Wednesday, April 19, 2006

 

 

 


 
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