MU Extension MU Extension       University of Missouri    ●    Columbia    ●    Kansas City       Rolla     ●    St. Louis - Money Matters - Consumer Action


Quick Answers...Finance/Credit


I noticed an error involving an ATM transaction on my bank statement last week. What do I need to do to try and correct this?

Should you notice an error on electronic transfers, which include ATM - Automatic Teller Machines, contact your bank immediately. You must contact them within 60 days after the receipt of the first statement on which the error appeared. Put your request to correct the error in writing, include your name and account number. Describe the error or the transfer you are unsure about and explain as clearly as you can why you need more information or why you believe there is an error. Include the dollar amount of the error in question. Most banks will credit your account for the amount in question so you will have use of your money during the time it takes to complete the investigation.


Written by:
Sandra McKinnon, Family Financial Education Specialist, University of Missouri-Extension
Cynthia E. Crawford, Ph.D., Family Financial Education Specialist, University of Missouri-Extension




Can't Find Your Question Here? Try Searching Our Quick Answer Knowledge Base

Last update: Wednesday, April 19, 2006




University of Missouri logo links to

Site Administrator: 
Copyright  ADA  Equal Opportunity

MissouriFamilies is produced by the College of Human Environmental Sciences,
Extension Division, University of Missouri-Columbia