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MissouriFamilies.org - Money Matters - Consumer Action

 

Quick Answers...Consumer Complaints

 

I have a consumer complaint and want to call the salesperson with whom I dealt when making my purchase. What do I say?
 

When presenting a problem to a salesperson, stay calm and explain your situation. Tell all the details of your situation, suggest that you can provide documentation (if possible) and present a fair solution. If the salesperson is not able to assist you, ask to speak to a manager.

 

 

 

 

 

Brenda Procter, M.S., State Specialist & Instructor
Personal Financial Planning, University of Missouri-Extension

 

Last update: Friday, April 21, 2006

 

 

 

 

 

 

 


 
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