An unauthorized charge showed up on my credit card. What do I do?
Call your credit card company immediately. You should only be liable for up to $50 of the charge. They can work with you to set up a new account.
Some scam artists are telling people that this $50 limit is no longer in place and will try to sell you special "insurance." Do not buy this coverage! For any unauthorized charges, you will only be liable for $50. Contact local and state authorities and file a report if you are approached. Call the Missouri Attorney General's hotline (1-800-392-8222) and let them know what has happened. You may find that you are not alone and that several others have fallen victim to someone's scam. You can also report the incident to the National Fraud Information Center (1-800-876-7060). Finally, file a complaint with the Better Business Bureau.
Brenda Procter, M.S., State Specialist &
Personal Financial Planning, University of Missouri-Extension
Last update: Saturday, April 22, 2006